Questions & Answers

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CONTACT INFORMATION

50 East 52nd Street
Brooklyn, NY 10022
United States

+1322224332
+4643758533

info@google.com
support@google.com

Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

Shopping Information

How do I know my order is confirmed?

Once you place an order, you’ll receive a confirmation call and email with your order number and estimated delivery date.

How can I track my order?

After dispatch, you’ll receive an email with your tracking number (AWB) and courier details. You can track it on the courier’s website or from our website. For assistance, email support@zapzic.com.

Do you offer Cash on Delivery (COD)?

Yes, we offer COD with an additional charge of ₹99. For better deals, we recommend choosing online payment.

How long does delivery take?

Orders are dispatched within 2 working days. Delivery usually takes 5–6 business days, depending on your location. Remote areas may take longer.

Can I have a different billing and shipping address?

Yes, you can provide different billing and shipping addresses at checkout.

Can I get priority delivery?

Expedited delivery options vary by location. Contact customer support to check availability for your area.

How can I pay for my order?

We offer secure payment options via Razorpay, Paytm, UPI, credit/debit cards, and net banking.

Can I modify my order after placing it?

Yes, you can make changes within 24 hours of placing the order, as long as it hasn’t been processed. Email us at support@zapzic.com to request modifications. After the order is fulfilled, you’ll need to place a new order for additional items.

Are there any shipping charges?

Shipping charges vary based on your location, the delivery option chosen, and the weight of the product. The final shipping cost will be displayed at checkout.

What are the different ways I can place an order?
  • Online: Directly through our website.
  • Email: Send your order details to support@zapzic.com.
  • Call: Reach us at +91 6005224746.
    For email/call orders, please mention:
  • Full Name
  • Complete Address with
  • PIN code
  • Email Address
  • Product Details
  • Contact Number
Why is my shipment delayed?

While we dispatch within 2 working days, delays can occur due to remote locations, weather conditions, or courier issues. Contact us if your order is significantly delayed.

How do I cancel my order?

You can cancel your order easily:

  • Email: Send a request to support@zapzic.com with the subject "Cancel My Order."
  • Confirmation Call: Cancel directly when we call to confirm your order.
  • Phone: Call us at +91 6005224746 during business hours (10:00 AM – 5:00 PM).