Who We Are

Our website address is: https://zapzic.com/

This Privacy Policy outlines how ZapZic collects, uses, and protects your personal information when you visit or make a purchase from our website, zapzic.com.

What Personal Data We Collect and Why We Collect It

1. Collecting Personal Information

When you visit our website, we collect certain information about your device, interactions with the site, and information necessary to process your orders. We may also collect additional information if you contact us for customer support. In this policy, any information that can uniquely identify an individual is referred to as "Personal Information."

2. Device Information

  • Examples of Personal Information: web browser version, IP address, time zone, cookie information, pages viewed, search terms, and interactions with the site.
  • Purpose of collection: To load the site accurately and optimize user experience.
  • Source of collection: Automatically collected via cookies, log files, and similar technologies.
  • Disclosure: We may share this information with third-party service providers who assist with the operation of our website.

3. Order Information

  • Examples of Personal Information: name, billing/shipping address, payment information (credit card numbers), email address, phone number.
  • Purpose of collection: To process payments, fulfill orders, communicate with you, and provide invoices or order confirmations.
  • Source of collection: Collected directly from you when you place an order.
  • Disclosure: Shared with trusted third-party payment processors to handle transactions securely.

4. Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected directly from you when you reach out to us for assistance.

5. Sharing Personal Information

We may share your Personal Information with third-party service providers to process payments, fulfill orders, and provide customer support. We may also share information to comply with legal obligations or to protect our rights.

6. Behavioral Advertising

We may use your information to send targeted advertisements or marketing communications based on your interests. For example, we use Google Analytics to help us understand how customers use the site.

You can opt out of Google Analytics by visiting Google Analytics Opt-Out.

Additionally, you can control targeted advertising through the following:

Facebook: Facebook Ads Settings
Google: Google Ads Settings
Bing: Bing Ads Settings
For more on how online advertising works, visit Network Advertising Initiative

7. Using Personal Information

We use your Personal Information to offer products, process payments, ship orders, and keep you informed about new arrivals, services, and promotions.

8. Lawful Basis for Processing (GDPR Compliance)

If you're located in the European Economic Area (EEA), we process your data based on:

  • Your consent
  • The performance of a contract between you and us
  • Compliance with legal obligations
  • Our legitimate business interests

9. Retention

We retain your Personal Information for as long as necessary to process orders or fulfill legal obligations. If you wish to have your information deleted, please contact us.

10. Cookies

We use cookies to enhance your browsing experience. Cookies are small files that store your preferences and help us analyze site traffic. You can manage your cookie settings through your browser, though blocking certain cookies may impact your ability to use parts of our site.

11. Do Not Track

Our website does not currently alter its data collection practices in response to "Do Not Track" signals from your browser.

12. Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: support@zapzic.com
Phone: +91 6005224746
Address: Shop No. 16 Basement 13/17, Aaraza Plaza, Karol Bagh, New Delhi-110005